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FAQ

About

Provider [Template]

Test NAAC Auto Care specializes in providing comprehensive service contracts and ancillary products tailored for dealerships and online sellers. With a focus on quality and customer satisfaction, we deliver innovative solutions to protect vehicles and enhance ownership experiences.

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Optional Add-ons

Rideshare

All luxury extras covered

Get the help you need. Phone number: +91-80-23210262 or get app. Learn more

Luxury Interior

All luxury extras covered

Get the help you need. Phone number: +91-80-23210262 or get app. Learn more

Commerical

All luxury extras covered

Get the help you need. Phone number: +91-80-23210262 or get app. Learn more

2x full battery replacements

Get the help you need. Phone number: +91-80-23210262 or get app. Learn more

Claims

How to file a Claim

Call NAAC Service or use Mobile App - Start your claim by calling customer service or download the app to begin the process.
Follow the instructions – NAAC will guide you to an authorized repair facility and handle the claim approval - view repair facility network
Drop your car (No upfront costs) – Repairs begin only after approval. NAAC pays the repair shop directly.
Pick up your repaired car - Once the work is done, collect your car and get back on the road.

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Roadside Assistance

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Coverage Limits

Key Facts

Liability cap of $10,000 - Lorem Ipsum
Claim amount increase per year – Your provider incerase a claim after first year to $X.

Cancel or Transfer a Plan

Cancelations

Pro-Rated refunds are based of time and mileage not used, and whatever the state cancel fee is.

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Cancellation within 30 days: If you cancel your $2,000 vehicle service contract within 30 days, you will receive a full refund of $2,000, as you are still within the 30-day money-back guarantee period.

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Cancellation within 12 months: If you cancel your for example $2,000 vehicle service contract within 12 months - you will be refunded your total payment of $2,000 as you are in your 30 day money back guarantee period.

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If you're a Chaiz Customer view your dashboard to cancel.

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Transfer a Plan

Yes, for a nominal fee, you can transfer your insurance plan to the new owner, such as when you've sold your vehicle.

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Frequently Asked Questions

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Glossary

Deductible

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC)

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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