At Chaiz inc. (“Chaiz”, “us”, “we”, or “our”), we care about your privacy and take safeguarding the personal information you provide to us very seriously. We operate our website www.chaiz.com and all related websites, mobile applications, and other digital services we may make available to you (collectively, the “Website”). Our Website provides a marketplace for you to search, compare and purchase Vehicle Service Contracts (“VSCs”), also commonly called “extended car warranties,” for your vehicle. VSCs are not “auto warranties” as defined under federal law, but do allow you to obtain coverage for certain repairs or services. For the purposes of our Privacy Policy, we will refer to VSCs as “extended car warranties” as they are most commonly known.
This privacy policy (“Privacy Policy”) describes the types of information we gather about you when you access or use our Website and Services, how we may use that information, and your privacy choices. Please note that this Privacy Policy does not govern the practices of third parties, including any of our partners, third party service providers, marketing providers, and/or advertisers, even when those services are branded as or provided on our behalf.
PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE. BY ACCESSING OUR WEBSITE, YOU SIGNIFY YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT ASSENT TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE.
By using our Services and/or making the choices you made when registering with us, you acknowledge that you have read and accepted the terms of this Privacy Policy and our Terms of Use, and you are consenting to our collection, use, and disclosure of your Personal Information as detailed below so that we can provide our Services to you.
In order to provide our Services to you, we need to collect certain information from and about you, some of which is regarded as “Personal Information” under relevant laws. We use your information to provide the Services that you request, and to improve the Services we offer to you. Personal Information generally means any information that identifies, relates to, describes, or could reasonably be associated or linked with a particular person or household. The types of Personal Information we collect about you depend on how you use our Services and interact with us.
Below is a list of the different types of Personal Information we may collect about you to provide and improve our Services:
When it comes to how you want to use or allow cookies on your devices, you are in control. Most internet browsers are initially set to accept cookies. You may set your browser to block or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or your mobile device’s manufacturer to determine how you can limit the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of certain cookies or other technologies such as essential cookies may impact or adversely affect your ability to perform certain transactions on, use certain functionalities of, and access certain content on our Website.
We are a marketplace for customers to find, understand and directly purchase an extended warranty product for their used car. We collect and obtain your information in a few ways: there is information that you choose to give to us, information we obtain through your use of our Services – including our Website – and information we obtain from third parties.
The specific information we collect depends upon your use of the Website, as described above. The following information describes the categories of Personal Information we may have collected in the preceding twelve months and the categories of sources from which that information may have been collected:
Our Services, including our Website, are meant for adults 18 years old and over. We do not knowingly or intentionally collect Personal Information through the Website from children under thirteen (13) years of age. If you are under 18 years of age, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us as described below. If we become aware that a minor has provided us Personal Information or otherwise used our Services in violation of this Privacy Policy, we will take steps to remove that information.
As noted elsewhere in this Privacy Policy, we use your information to help you find extended car warranty products and provide our other Services, including our Website. We may also use your information for our digital marketing and advertising purposes.
Such uses include, but are not limited to:
We may disclose your information in a number of ways in order to provide our Services to you. For example, we may provide your Personal Information to third party service providers who assist us in providing certain Services in relation to our business and therefore process information on our behalf. These third-party service providers are authorized to use your Personal Information only as necessary to provide its service to us.
We may also disclose or share your information for the following purposes:
We do not sell your Personal Information to third parties. Please note that “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business. If we sell all or part of our business, make a sale or transfer of assets, or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction. If such a transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.
We take reasonable technical, organizational, physical, and other measures to protect your information from accidental, unauthorized or unlawful access, destruction, loss, alteration, or disclosure.
However, no website, network, or system can be absolutely protected against intentional or malicious intrusion attempts despite our precautions. Furthermore, we do not control the devices, computer or network through which you access the Website or over which you may choose to send Personal Information or other information to us. We make no guarantee as to the security, integrity or confidentiality of any information transmitted over the Internet.
California residents have the right to request information from a company regarding the manner in which it shares certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above.
Under California law, you have the right to send us a request at the designated address listed below in the “Contact Us” section to receive the following information:
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Direct Marketing Information Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.
Note that responsive information may be provided in a standardized format that is not specific to you.
We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We may also track your behavior over time and across third party websites or other services. You can enable or disable “Do Not Track” by visiting the “Preferences” or “Settings” page of your web browser.
Third parties may collect data relating to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
Our Services are only available to individuals in the United States. Even if you access our Website outside of the United States, you will be unable to request or purchase extended warranties through or Services. If you use our Website outside of the United States, you understand that we may collect, process, and store your Personal Information in the United States. The laws in the U.S. regarding Personal Information may be different from the laws of your state or country.
Our Privacy Policy is designed to advise you about how we collect, use, protect, and disclose the information that we collect and/or receive about you. However, our Website may also contain links that lead to websites neither owned nor operated by us. As such, this Privacy Policy does not govern the practices of third parties, including partners, third-party service providers, and/or advertisers, even when those services are provided on our behalf or in partnership with us. Information gathered about you by others is governed by those distinct entities’ privacy policies. Therefore, we strongly recommend that you review the privacy policy of every website you visit.
We exercise no control over and assume no responsibility for the content, privacy policies or practices of any third party website or services.
For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your Personal Information, or to exercise your rights, you can contact us by email or postal mail:
Chaiz Inc.
1608 Maple Ave
Austin TX, 78702
legal@chaiz.com
California residents may also contact us as the below toll-free number:
Toll-Free: 833 942-4249
Updates to this Privacy Policy
We reserve the right to alter this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on the Website. Changes to the Privacy Policy will become effective and will apply to the information collected starting on the date we post the revised Privacy Policy on the Website. Your continued use of our Website after any change has become effective will constitute your acceptance of any change. We encourage you to review this Privacy Policy each time you access or use the Website.
