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FAQ

About

Protective Asset Protection

Protective Asset Protection, a division of Protective Life Corporation, has been providing vehicle service contracts and F&I solutions for over 60 years. Their Vehicle Service Contracts (VSCs) are backed by Protective Property & Casualty Insurance Company, rated A+ (Superior) by AM Best.

Review

of

Protective Asset Protection

not

affiliated

with

Chaiz

and

does

not

participate

the

Chaiz

online

marketplace.

Our

review

reflects

available

data

such

customer

reviews,

business

history,

and

BBB

accreditation

and

ratings.

2.2

Provider Quality Score

Calculated by Chaiz based on three key factors:

1.8

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Protective Asset Protection

?

Protective Asset Protection is not affiliated with Chaiz and cannot be purchased online through our platform. Their plans are offered exclusively at select dealerships. To compare online quotes from other providers, browse the protection plans available on Chaiz:

Online via Chaiz.com

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Local Dealerships

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Optional Add-ons

Claims

How to file a Claim

Dealership - Protective Asset Protection encourages you to return to the issuing dealership at which you purchased your service contract however, you may take the vehicle to any licensed repair facility unless your contract requires you to return to the issuing dealership for repairs.
‍Claims Description – Provide the dealership with your service contract number and have them phone (800)-432-4566.‍
Cost Allocation – Repairs only begin after authorization. The dealership will send the cost estimate to Protective who will pay the dealership directly. You are responsible for the deductible and non-covered parts.
‍Pick up your repaired car - Once the work is done, collect your car and get back on the road.

Roadside Assistance

Protective Asset Protection provides 24-hour roadside assistance as part of many of their vehicle service contracts (VSCs). The specific benefits and coverage limits can vary depending on the plan.

Coverage Limits

Mileage & Vehicle Age

Protective provides coverage for vehicles that are current model year +15 model years of age and up to 200,000 miles on the odometer.

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Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

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Branded Titles and Salvage Titles

Coverage for salvage or rebuilt titles is not available.

Cancel or Transfer a Plan

Cancelations

Cancellations are available. Follow the steps from their Website.

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Transfer a Plan

Yes, with a small fee depending on the state and plan. Follow the steps from their Website.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Certain plans have no waiting period, whilst others have up to a 90 day/3000 mile waiting period.

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Can I take my car to any repair shop?

No, certain plans require you to return to the issuing dealership at which you purchased your service contract, others allow you to take your vehicle to any licenses ASE-repair facility although this is discouraged.

Do I have to pay any costs upfront?

No, Protective pays the dealer or shop directly. Only thing you are responsible for is your deductible and non-covered costs.

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Are there mileage or age limits?

Yes, Protective provides coverage for vehicles that are current model year +15 model years of age and up to 200,000 miles on the odometer.

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Glossary

Deductible 

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC) 

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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