Olive®
Consumer Affairs 4.1 570 Reviews
BBB 2.3 13 Reviews
BBB Rating
Insurance Backing & Rating
A+AM Best Financial Strength Rating
Consumer Affairs 4.1 570 Reviews
BBB 2.3 13 Reviews
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Headquarters
222 S Riverside Plaza, Suite 950, Chicago, IL 60606
About
olive® offers mechanical breakdown insurance (MBI) and vehicle service contracts (VSCs) to protect your vehicle after the manufacturer’s warranty expires. With a 100% online platform, customers can quote, buy, and manage their coverage with ease.
Reviews
Customer Review
Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.
Chaiz Transparency
Not reviewed /not affiliated with Chaiz.
Business Reliability
Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.
olive® is not affiliated with Chaiz and cannot be purchased online through our platform. To compare online quotes from other providers, browse the protection plans available on Chaiz:
Claims
How to file a Claim
- Initial Call - Start your claim by calling customer service on (800)-773-9980 or visit RepairPal to book an appointment.
- Claims Description – Customers can choose any ASE-licensed repair facility; olive® does not restrict repairs to a specific network.
- Cost Allocation – Repairs only begin after authorization. olive® pays the repair shop directly, you are only responsible for your deductible and noncovered items.
- Pick up your repaired car – Once the work is done, collect your car and get back on the road.
Cancel or Transfer a Plan
Cancelations
You can cancel your plan at any time. Refund policies may vary; specific terms are outlined in individual contracts.
Transfer a Plan
Service contracts are fully transferable to new owners, enhancing vehicle resale value.
Frequently Asked Questions
Are there waiting periods before coverage starts?
There is no waiting period.
Can I take my car to any repair shop?
Yes, as long as they are ASE-certified.
Do I have to pay any costs upfront?
No, olive® pays the dealer or shop directly. Only thing you are responsible for is your deductible.
Are there mileage or age limits?
Yes, you can start coverage with up to 140,000 miles on your vehicle. There are no yearly mileage limits but olive® covers you up to 185,000 miles.
Glossary
Deductible
The amount customer is responsible for per claim.
Extended Warranty
Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.
Vehicle Service Contract (VSC)
The contract that covers the cost of repairs and breakdowns.
Exclusion
Repairs or parts not covered.