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Mercury Mechanical Protection
Dec 9, 2025
AboutAboutReviewWhere to buy?Add-onsClaimsRoadsideLimitsCancel & TranferFAQGlossary
Mercury Mechanical Protection

Provider Quality Score

1.5
B+

BBB Rating

3 complaints in the last 3 years

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Claim Profile
Partner Status
Not Certified

51years in business

Insurance Backing & Rating

AAM Best Financial Strength Rating

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Headquarters

P.O. Box 728866 Oklahoma City, OK 73172

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About

Mercury Mechanical Protection

Mercury offers mechanical breakdown protection through its VSCs, providing coverage options tailored to various vehicle needs. These plans are available exclusively through licensed insurance agents.

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Review

of

Mercury Mechanical Protection

Mercury Mechanical Protection

is

not

affiliated

with

Chaiz

and

does

not

participate

in

the

Chaiz

online

marketplace.

Our

review

reflects

available

data

such

as

customer

reviews,

business

history,

and

BBB

accreditation

and

ratings.

1.5

Provider Quality Score

Calculated by Chaiz based on three key  factors:
1

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

2.8

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Mercury Mechanical Protection

?

Mercury Mechanical Protection is not affiliated with Chaiz and cannot be purchased online through our platform. Their plans are offered exclusively at select dealerships. To compare online quotes from other providers, browse the protection plans available on Chaiz:

Online via Chaiz.com
Online via Chaiz.com
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Local Dealerships
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Optional Add-ons

Claims

How to file a Claim

  1. ‍Repair Facility – Take your vehicle to any ASE-licensed repair facility; Mercury warranty does not restrict repairs to a specific network.
  2. Initial Call - Have the repair facility phone Mercury on (800)-654-8455.
  3. ‍Cost Allocation – Repairs only begin after authorization. Mercury warranty pays the repair shop directly, you are only responsible for your deductible and non-covered items.‍
  4. Pick up your repaired car – Once the work is done, collect your car and get back on the road.

Roadside Assistance

Call (866) 519-6478 for Roadside Assistance.

Included in every plan.

Coverage Limits

Mileage & Vehicle Age

Mercury provides coverage for vehicles of up to 10 years of age and up to 150,000 miles on the odometer.

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Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

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Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancel or Transfer a Plan

Cancelations

Contracts can be canceled for a prorated refund, minus any claims paid.

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Transfer a Plan

Coverage is transferable to a new owner for a fee, provided the vehicle hasn't been branded or repossessed.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Yes, 30 days and 1,000 miles.

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Can I take my car to any repair shop?

Yes, as long as they are ASE-certified.

Do I have to pay any costs upfront?

No, Mercury warranty pays the dealer or shop directly. Only thing you are responsible for is your deductible.

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Are there mileage or age limits?

Yes, Mercury provides coverage for vehicles of up to 10 years of age and up to 150,000 miles on the odometer.

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Glossary

Deductible


The amount customer is responsible for per claim.

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Extended Warranty


Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC)


The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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