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FAQ

About

Elite Warranty

Elite Warranty, Inc. is headquartered in Springville Utah and has been selling affordable, best in class vehicle service contracts since 1998. They have an A+ rating from the Better Business Bureau and their contracts are backed by AM best Dealer Assurance Company (DAC) with over $150 million in assets. They offer a full range of plans from basic drivetrain to full factory-type protection. They also offer GAP that pays 130% of JD Power retail value of the vehicle. Their name reflects the quality of their products—Elite.

Review

of

Elite Warranty

has

joined

the

Chaiz

Certified

program

and

went

through

our

Certification

process.

4.9

Provider Quality Score

Calculated by Chaiz based on three key factors:

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

4.5

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Elite Warranty

?

Online via Chaiz.com

Provider Website

Local Dealerships

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Optional Add-ons

Key Fob Replacement

Offers coverage for lost or damaged key fobs

Trip Interruption Coverage

If you experience a breakdown covered by your warranty within the defined coverage area, they'll reimburse you for up to $150 per day for a maximum of three days

Paintless Dent Repair

Covers the removal of minor dents and dings

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Windshield Chip Repair

Provides coverage for the repair of small chips or cracks in your windshield to prevent further damage

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Add-on availability is indicative and may vary based on factors including but not limited to your selected plan as well as you car’s make, model, and year.

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Claims

How to file a Claim

Initial Call - Start your claim by calling (801)-489-7288 or (800)-434-2778.
Claims Description – Elite Warranty will guide you to an authorized repair facility and handle the claim approval.
Cost Allocation – Repairs only begin after authorization. All claims are administered in-house by real people, not an automated system. The average claim processing time is 30 minutes.
Pick up your repaired car – Once the work is done, collect your car and get back on the road.

Roadside Assistance

Call (866)-908-5766 for Roadside Assistance. Included in every plan for 12 months or 12,000 miles.

Coverage Limits

Mileage & Vehicle Age

Elite Warranty provides coverage with no mileage limitations for the Standard Plan.

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Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

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Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancel or Transfer a Plan

Cancelations

You can cancel your plan at any time.

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Transfer a Plan

Most contracts are transferrable with a $100 fee.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Options include day one coverage and $0 deductible.

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Can I take my car to any repair shop?

You can take your car to any licensed repair shop of your choice across all 50 States and Canada.

Do I have to pay any costs upfront?

No, Elite Warranty pays the dealer or shop directly.

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Are there mileage or age limits?

The Standard Plan has no mileage limits.

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Glossary

Deductible 

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC) 

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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