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FAQ

About

ProGuard warranty

ProGuard warranty offers mechanical breakdown insurance (MBI) and vehicle service contracts (VSCs) to protect your vehicle after the manufacturer’s warranty expires. With a 100% online platform, customers can quote, buy, and manage their coverage with ease.

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Coverage Plans

Highlights

No yearly mileage limits. They cover you up to 185,000 miles
No waiting period

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Compare Plans from ProGuard warranty

Plan	Coverage	Features
Complete Care	Best	Best Coverage plans offer optimal coverage and maximum peace of mind
Powertrain Plus	Best	Basic Plus plans cover critical parts and selected adjacent systems
Powertrain	Basic	Basic plans cover essential parts that power your car

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*Coverage availability is indicative and may vary based on additional factors including but not limited to your car’s make, model, and year.

Optional Add-ons

Claims

How to file a Claim

Initial Call - Start your claim by calling customer service on (800)-773-9980 or visit RepairPal to book an appointment.
‍Claims Description – Customers can choose any ASE-licensed repair facility; ProGuard warranty does not restrict repairs to a specific network.
‍Cost Allocation – Repairs only begin after authorization. ProGuard warranty pays the repair shop directly, you are only responsible for your deductible and noncovered items.‍
Pick up your repaired car – Once the work is done, collect your car and get back on the road.

Coverage Limits

Mileage & Vehicle Age

There are no yearly mileage restrictions but coverage continues up to 185,000 miles.

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Limit of Liability

Specific limits vary by contract; details provided in individual agreements.

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Branded Titles and Salvage Titles

Coverage for salvage or rebuilt titles is not available.

Cancelations & Transfer a Plan

Cancelations

You can cancel your plan at any time. Refund policies may vary; specific terms are outlined in individual contracts.

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Transfer a Plan

Service contracts are fully transferable to new owners, enhancing vehicle resale value.

Roadside Assistance

Frequently Asked Questions

Are there waiting periods before coverage starts?

There is no waiting period.

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Can I take my car to any repair shop?

Yes, as long as they are ASE-certified.

Do I have to pay any costs upfront?

No, ProGuard warranty pays the dealer or shop directly. Only thing you are responsible for is your deductible.

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Are there mileage or age limits?

Yes, you can start coverage with up to 140,000 miles on your vehicle. There are no yearly mileage limits but ProGuard warranty covers you up to 185,000 miles.

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Glossary

Deductible 

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC) 

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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