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FAQ

Do you offer plans for more than three years?
Why are plans cheaper on Chaiz.com?
Does my contract cover pre-existing conditions?
How can I get a discount?
How do I file a claim?

BBB 3.4 245 Reviews

Trustpilot 3.4 1349 Reviews

Google Reviews 3.8 1036 Reviews

Omega

Provider Quality Score

4.7
A+

BBB Accredited

36 complaints in the last 12 months

BBB 3.4 245 Reviews

Trustpilot 3.4 1349 Reviews

Google Reviews 3.8 1036 Reviews

Partner Status
Verified Chaiz Partner

12Years in Business

Insurance Backing & Rating

A-AM Best Financial Strength Rating

States
Headquarters

50 N. Laura St., Suite 2500, Jacksonville, FL 32202

About

Omega

Omega Auto Care offers vehicle service contracts designed to provide financial protection against unexpected mechanical failures. With nearly two decades of experience, Omega provides various coverage plans to suit different vehicle needs.

Review

of

Omega

Omega

has

joined

the

Chaiz

Partner

program

and

went

through

our

Certification

process.

4.7

Provider Quality Score

Calculated by Chaiz based on three key  factors:

BBB 3.4 245 Reviews

Trustpilot 3.4 1349 Reviews

Google Reviews 3.8 1036 Reviews

4.2

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

5

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

5

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Omega

?

Online via Chaiz.com
Online via Chaiz.com
Provider Website
Provider Website
Local Dealerships
Local Dealerships

Get a Quote from Omega

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Coverage Plans

Highlights

  • 4 years live on Chaiz
  • A+ BBB Accredited
  • A- AM Best Financial Strength Rating

Compare

Plans

of

Omega

Powertrain Enhanced

Chaiz Expert Review

Outstanding

7.3

Excellent

7.3

Great

7.3

Good

7.3

Fair

7.3

Strategic additions of complete A/C, cooling fans, fuel delivery prevent roadside failures. Hybrid components included standard. $100/occurrence roadside assistance generous. $400 for tire replacement and other generous maintenance items.

Price

$80-130

Coverage Level

Basic Plus

Durations

3-6 years

Mileage

Up to 100k miles

Stated

Chaiz Expert Review

Outstanding

9.7

Excellent

9.7

Great

9.7

Good

9.7

Fair

9.7

True exclusionary listing what's NOT covered, includes turbo/supercharger at highest level and parking brake actuators often missed. Standard $100/occurrence roadside assistance beats typical mileage limits. Comprehensive protection with minimal gaps.

Price

$90-140

Coverage Level

Best

Durations

3-5 years

Mileage

Up to 100k miles

Exclusionary

Chaiz Expert Review

Outstanding

8.5

Excellent

8.5

Great

8.5

Good

8.5

Fair

8.5

Classic exclusionary coverage with emphasis on powertrain excellence. Great benefits for roadside, trip interruption and also benefits from Omegas excellent maintenance program. Would be our choice for business use.

Price

$90-140

Coverage Level

Best

Durations

3-5 years

Mileage

Up to 125k miles

Carefully Reviewed and Rated by Chaiz Expert

"Experienced administrator with strong focus on customer service and flexible coverage options. Known for responsive support team and clear claims guidance. Stable carrier relationships and comprehensive state licensing make them a reliable option for straightforward vehicle protection."

Erick Fettingis
Industry expert for over 15 years
*Pricing shown represents average monthly costs from select states and may vary based on your location, vehicle, and coverage selections. Monthly payment options are available for 3-year terms only.

Optional Add-ons

Rideshare

Covers business vehicles used for rideshare services

Enhanced Electronics

Covers select high-end electronic systems

Commercial Use

Vehicles licensed or used for business purposes and registered to a business (e.g. fleet vehicles), including delivery services, rideshare or a contractor

That's It

Other Add-Ons like Trip Interruption are included in each plan

Add-on availability is indicative and may vary based on factors including but not limited to your selected plan as well as you car’s make, model, and year.

Claims

How to file a Claim

  1. Choose Your Repair Shop- Take your vehicle to a licensed repair shop of your choice. Find mechanic
  2. Get Authorization – The repair shop contacts Omega for authorization before starting repairs.
  3. Final Payment – Pay $100 deductible to shop. Omega pays remaining authorized repairs directly.

Roadside Assistance

Call (877)-553-0531 for Roadside Assistance.

Included in every plan.

Coverage Limits

Mileage & Vehicle Age

Omega Auto Care provides coverage for vehicles that are current model year +20 model years of age and up to 250,000 miles on the odometer.

Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancel or Transfer a Plan

Cancelations

Customers can cancel their plans at any time. Refund policies may vary; specific terms are outlined in individual contracts.

Transfer a Plan

If you sell your vehicle, Omega plans can be transferred as well for a fee of $50. Contact Omega - Call (833) 483 2610.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Yes there is a 30-day and 1,000-mile waiting period.

Can I take my car to any repair shop?

Yes, you can use any ASE-certified repair shop.

Do I have to pay any costs upfront?

No, Omega Auto Care pays the dealer or shop directly.

Are there mileage or age limits?

Yes, Omega Auto Care provides coverage for vehicles that are current model year +20 model years of age and up to 250,000 miles on the odometer.

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Glossary

Deductible


The amount customer is responsible for per claim.

Extended Warranty


Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC)


The contract that covers the cost of repairs and breakdowns.

Exclusion

Repairs or parts not covered.

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