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Express Service Protection
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Verified Chaiz Partner

2Years in Business

Insurance Backing & Rating

A-AM Best Rating Financial Strength Rating

States
Headquarters

2600 E Southlake Blvd Ste 120-225 Southlake, TX 76092-6634

About

Express Service Protection

Express Service Protection, LLC is the industry's only 100% female-owned provider of Vehicle Service Contracts. The service contracts, marketed under the "Best Choice Vehicle Service Contracts" brand, offer a wide range of coverage options tailored to meet the needs of both new and pre-owned vehicle owners. Whether a vehicle is recently out of factory warranty or has been in use for years, Express Service Protection provides the ideal plan to suit every customer. Key differentiators include diverse coverage choices, exceptional benefits included with all plans, and advanced claim support designed for a streamlined and efficient claims process.

Coverage Plans

Highlights

  • Coverage up to 20 years and 200,000 miles
  • Rental Car Coverage included in every plan

Compare Plans from Express Service Protection*

Plan Coverage Features
Exclusionary
Best Icon Best
Best Coverage plans offer optimal coverage and maximum peace of mind
Exclusionary Deluxe
Best Icon Best
Best Coverage plans offer optimal coverage and maximum peace of mind
Stated Component
Basic Plus Icon Basic Plus
Basic Plus plans cover critical parts and selected adjacent systems
Enhanced Powertrain
Basic Icon Basic
Basic plans cover essential parts that power your car

*Coverage availability is indicative and may vary based on additional factors including but not limited to your car’s make, model, and year.

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Optional Add-ons

Rideshare

Covers private and business vehicles used for rideshare services

Luxury Electronics

Covers select high-end electronic systems

Commercial Use

Vehicles licensed or used for business purposes and registered to a business (e.g. fleet vehicles), including delivery services, rideshare or a contractor

Emissions Package

Covers fuel and emissions-related components

Add-on availability is indicative and may vary based on factors including but not limited to your selected plan as well as you car’s make, model, and year.

Claims

How to file a Claim

  1. Initial Call - Start your claim by calling (888)-963-1118, or email claims@expressserviceprotection.com to begin the process.
  2. Claims Description – Have your vehicle taken to to any ASE-licenced repair facility and handle the claim approval.
  3. Cost Allocation – Repairs only begin after authorization. Express Service Protection pays the repair shop directly, you are only responsible for your deductible.
  4. Pick up your repaired car - Once the work is done, collect your car and get back on the road.

Coverage Limits

Mileage & Vehicle Age

Express Service Protection provides coverage for vehicles of up to 20 years of age and up to 200,000 miles on the odometer.

Limit of Liability

Coverage is generally limited to the lesser of (i) the vehicle's actual cash value immediately before the covered loss, or (ii) the maximum aggregate limit that goes alongside the coverage you selected.*

*Limit of Liability is indicative and may vary based on additional factors including but not limited to your car’s make, model, and year. Check your contract for your specific limit of liability terms.

Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancelations & Transfer a Plan

Cancelations

You will receive a full refund of the contract purchase price if you cancel within 30 days of purchasing the contract and no claims have been filed. If you cancel after 30 days of purchasing the contract you will receive a refund less any claims made there is also a standard cancellation fee of $75 or $100 if you also have pre-paid maintenance.

Transfer a Plan

Yes, with a small fee which is generally $50 but may differ depending on the state. Express Service Protection must be notified of the transfer within 15 days from the date of sale to the new owner. Transfer acceptance must be confirmed by Express Service Protection before the new owner is effectivley covered.

Roadside Assistance

Included in every plan.

Call (888)-963-1118 for Roadside Assistance. Press prompt 1 for NSD (National Safe Drivers).

Frequently Asked Questions

Are there waiting periods before coverage starts?

Yes there is a 30-day and 1,000-mile waiting period.

Can I take my car to any repair shop?

Yes, you can use any ASE-certified repair shop.

Do I have to pay any costs upfront?

No, Express Service Protection pays the dealer or shop directly. Only thing you are responsible for is your deductible.

Are there mileage or age limits?

Yes, Express Service Protection provides coverage for vehicles of up to 20 years and 200,000 miles on the odometer.

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Glossary

Deductible


The amount customer is responsible for per claim.

Extended Warranty


Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC)


The contract that covers the cost of repairs and breakdowns.

Exclusion

Repairs or parts not covered.

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