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FAQ

About

Elite Warranty

Elite Warranty, Inc. is headquartered in Springville Utah and has been selling affordable, best in class vehicle service contracts since 1998. They have an A+ rating from the Better Business Bureau and their contracts are backed by AM best Dealer Assurance Company (DAC) with over $150 million in assets. They offer a full range of plans from basic drivetrain to full factory-type protection. They also offer GAP that pays 130% of JD Power retail value of the vehicle. Their name reflects the quality of their products—Elite.

Coverage Plans

Highlights

No Mileage Limits on the Standard Plan
Coverage of Branded and Salvage Titles

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Compare Plans from Elite Warranty*

Plan	Coverage	Features
Superior	Best	Best Coverage plans offer optimal coverage and maximum peace of mind
Premium	Best	Basic Plus plans cover critical parts and selected adjacent systems
Standard	Basic	Basic plans cover essential parts that power your car

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*Coverage availability is indicative and may vary based on additional factors including but not limited to your car’s make, model, and year.

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Optional Add-ons

Key Fob Replacement

Offers coverage for lost or damaged key fobs

Trip Interruption Coverage

If you experience a breakdown covered by your warranty within the defined coverage area, they'll reimburse you for up to $150 per day for a maximum of three days

Paintless Dent Repair

Covers the removal of minor dents and dings

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Windshield Chip Repair

Provides coverage for the repair of small chips or cracks in your windshield to prevent further damage

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Add-on availability is indicative and may vary based on factors including but not limited to your selected plan as well as you car’s make, model, and year.

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Claims

How to file a Claim

Initial Call - Start your claim by calling (801)-489-7288 or (800)-434-2778.
Claims Description – Elite Warranty will guide you to an authorized repair facility and handle the claim approval.
Cost Allocation – Repairs only begin after authorization. All claims are administered in-house by real people, not an automated system. The average claim processing time is 30 minutes.
Pick up your repaired car – Once the work is done, collect your car and get back on the road.

Coverage Limits

Mileage & Vehicle Age

Elite Warranty provides coverage with no mileage limitations for the Standard Plan.

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Limit of Liability

Coverage is generally limited to the lesser of (i) the vehicle's actual cash value immediately before the covered loss, or (ii) the maximum aggregate limit that goes alongside the coverage you selected.*

*Limit of Liability is indicative and may vary based on additional factors including but not limited to your car’s make, model, and year. Check your contract for your specific limit of liability terms.

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Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancelations & Transfer a Plan

Cancelations

You can cancel your plan at any time.

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Transfer a Plan

Most contracts are transferrable with a $100 fee.

Roadside Assistance

Call (866)-908-5766 for Roadside Assistance. Included in every plan for 12 months or 12,000 miles.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Options include day one coverage and $0 deductible.

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Can I take my car to any repair shop?

You can take your car to any licensed repair shop of your choice across all 50 States and Canada.

Do I have to pay any costs upfront?

No, Elite Warranty pays the dealer or shop directly.

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Are there mileage or age limits?

The Standard Plan has no mileage limits.

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Glossary

Deductible 

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC) 

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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