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FAQ

About

Carshield

CarShield markets service contracts that pay for unexpected mechanical breakdowns after the factory warranty expires. Plans are customizable, include roadside assistance, and can cover vehicles up to 300,000 miles.

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Review

of

Carshield

not

affiliated

with

Chaiz

and

does

not

participate

the

Chaiz

online

marketplace.

Our

review

reflects

available

data

such

customer

reviews,

business

history,

and

BBB

accreditation

and

ratings.

4.6

Provider Quality Score

Calculated by Chaiz based on three key factors:

4.5

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Carshield

?

Carshield is not affiliated with Chaiz and cannot be purchased online through our platform. To compare online quotes from other providers, browse the protection plans available on Chaiz:

Online via Chaiz.com

Provider Website

Local Dealerships

Get a Quote

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Optional Add-ons

Claims

How to file a Claim

Take your vehicle to an ASE‑certified repair facility.
Have the shop call CarShield claims at (800)‑859‑9923 before work begins.
Upon approval, authorized repairs are paid directly to the shop. You pay only your deductible and any non‑covered items.
Pick up your vehicle and get back on the road.

Roadside Assistance

Coverage Limits

Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

Cancel or Transfer a Plan

Cancelations

You can cancel your plan at any time. Refund policies may vary; specific terms are outlined in individual contracts.

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Transfer a Plan

Service contracts are fully transferable to new owners, enhancing vehicle resale value.

Frequently Asked Questions

Are there waiting periods before coverage starts?

There is no waiting period.

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Can I take my car to any repair shop?

Yes, as long as they are ASE-certified.

Do I have to pay any costs upfront?

No, CarShield® pays the dealer or shop directly. Only thing you are responsible for is your deductible.

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Are there mileage or age limits?

Yes, CarShield® covers you up to 300,000 miles.

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Glossary

Deductible 

The amount customer is responsible for per claim.

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Extended Warranty 

Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC) 

The contract that covers the cost of repairs and breakdowns.

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Exclusion

Repairs or parts not covered.

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