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Capital Auto Protection Services

Provider Quality Score

4.4
A+

BBB Accredited

1 complaint in the last 3 years

Partner Status
Verified Chaiz Partner

12Years in Business

Insurance Backing & Rating

A-AM Best Financial Strength Rating

States
Headquarters

812 Norwood St, Fort Worth, TX 76107

About

Capital Auto Protection Services

Capital Auto Protection Services (CAPS) is dedicated to delivering flexible and comprehensive vehicle service contracts. They allow customers to choose any certified service center, provide broad plan options, and pride themselves on responsive claims support and customer care.

Review

of

Capital Auto Protection Services

Capital Auto Protection Services

has

joined

the

Chaiz

Partner

program

and

went

through

our

Certification

process.

4.4

Provider Quality Score

Calculated by Chaiz based on three key  factors:
4

Customer Review

Based on aggregated consumer ratings from major platforms such as Trustpilot, Google, Yelp etc.

4.3

Chaiz Transparency

Reflecting Chaiz's own assessment of each provider's transparency, plan quality, certification status.

Chaiz Transparency

Not reviewed /not affiliated with Chaiz.

5

Business Reliability

Incorporating BBB status, letter rating, complaints history, years in business and financial backing + strength.

Learn more about our certification and review process.

Where

can

I

buy

protection

from

Capital Auto Protection Services

?

Online via Chaiz.com
Online via Chaiz.com
Provider Website
Provider Website
Local Dealerships
Local Dealerships

Get a Quote from Capital Auto Protection Services

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Coverage Plans

Highlights

  • 4 years live on Chaiz
  • A+ BBB Accredited
  • A- AM Best Financial Strength Rating

Compare

Plans

of

Capital Auto Protection Services

Platinum

Chaiz Expert Review

Outstanding

9.1

Excellent

9.1

Great

9.1

Good

9.1

Fair

9.1

Comprehensive stated coverage including cooling system, fuel delivery, enhanced suspension, and 4-wheel steering. Sport utility and convenience features included standard. Exceptional component breadth at competitive pricing point.

Price

$60-110

Coverage Level

Best

Durations

3-5 years

Mileage

Up to 60k miles

Golden

Chaiz Expert Review

Outstanding

7.8

Excellent

7.8

Great

7.8

Good

7.8

Fair

7.8

Strong stated coverage including sport utility components, 4-wheel steering, distributor internals. Category-specific liability limits require awareness but coverage breadth is impressive for this tier.

Price

$60-110

Coverage Level

Best

Durations

3-5 years

Mileage

Up to 60k miles

XtraSupreme

Chaiz Expert Review

Outstanding

6.4

Excellent

6.4

Great

6.4

Good

6.4

Fair

6.4

Adds cooling and fuel systems providing meaningful protection expansion over Basic coverage. Logical component progression justifying 'Supreme' designation.

Price

$65-115

Coverage Level

Basic Plus

Durations

3-5 years

Mileage

Up to 100k miles

XtraCustom

Chaiz Expert Review

Outstanding

5.1

Excellent

5.1

Great

5.1

Good

5.1

Fair

5.1

Solid foundation including timing/serpentine belts often overlooked. Transfer case coverage for 4WD applications. Slightly lower liability limit than others but honest Powertrain protection.

Price

$60-110

Coverage Level

Basic

Durations

3-5 years

Mileage

Up to 100k miles

Carefully Reviewed and Rated by Chaiz Expert

"Long-standing administrator with deep industry expertise and consistent operational standards. Known for thorough claims review process and stable financial partnerships. Comprehensive licensing across multiple states and straightforward service approach make them a dependable choice for traditional coverage needs."

Erick Fettingis
Industry expert for over 15 years
*Pricing shown represents average monthly costs from select states and may vary based on your location, vehicle, and coverage selections. Monthly payment options are available for 3-year terms only.

Optional Add-ons

Rideshare

Covers private and business vehicles used for rideshare services

Luxury Electronics

Covers select high-end electronic systems

Commercial Use

Vehicles licensed or used for business purposes and registered to a business (e.g. fleet vehicles), including delivery services, rideshare or a contractor

Oversized Tires/Dropped/Lifted

Covers vehicles with suspension or body modifications, including lift/drop kits and non-standard tire sizes

Add-on availability is indicative and may vary based on factors including but not limited to your selected plan as well as you car’s make, model, and year.

Claims

How to file a Claim

  1. Choose Your Repair Shop- Take your vehicle to a licensed repair shop of your choice. Find mechanic
  2. Get Authorization – The repair shop contacts CAPS for authorization before starting repairs
  3. Final Payment – Pay $100 deductible to shop. Submit itemized bill within 30 days for reimbursement of remaining costs

Roadside Assistance

Call (888)-246-2014 for Roadside Assistance.

Included in every plan.

Coverage Limits

Mileage & Vehicle Age

CAPS provides coverage for vehicles of up to 20 years of age and up to 275,000 miles on the odometer.

Limit of Liability

The limit of liability describes the maximum payouts you can expect on a per case, lifetime of the contract or per category.

Pre-Exisiting Conditions

Similar to insurance, vehicle service contracts only cover future mechanical issues — not pre-existing conditions. Securing coverage before problems arise ensures you're protected when it matters most.

Cancel or Transfer a Plan

Cancelations

A full refund is provided if the contract is cancelled within 30 days.

Transfer a Plan

If you sell your vehicle, CAPS plans can be transferred as well for a fee of $50. Contact CAPS - Call ‭(877) 636 7519‬.

Frequently Asked Questions

Are there waiting periods before coverage starts?

Yes there is a 30-day and 1,000-mile waiting period.

Can I take my car to any repair shop?

Yes, as long as they are ASE-certified.

Do I have to pay any costs upfront?

No, CAPS pays the dealer or shop directly. Only thing you are responsible for is your deductible.

Are there mileage or age limits?

Yes, CAPS provides coverage for vehicles of up to 20 years of age and up to 275,000 miles on the odometer.

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Glossary

Deductible


The amount customer is responsible for per claim.

Extended Warranty


Often used interchangeably with Vehicle Service Contracts (VSCs), extended warranties offer additional coverage for vehicle repairs—usually beyond the duration of the manufacturer's warranty that comes with new vehicle purchases.

Vehicle Service Contract (VSC)


The contract that covers the cost of repairs and breakdowns.

Exclusion

Repairs or parts not covered.

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